Speed-to-lead is the single biggest predictor of close rate in home services. Every form fill, chat, and inbound is first-touched in under 60 seconds — day or night. Qualified leads are booked directly into your calendar before they have time to call the next shop.
Six things this service actually does — no jargon, no software-vendor bingo.
Form, chat, missed call → SMS + email reply within seconds, not hours.
Asks the right 3–4 questions per channel. Filters tire-kickers, surfaces real leads.
Sends a calendar link mid-conversation. Lead can book without waiting for a callback.
Different copy + qualification per source (Google Ads, Facebook, organic, referral).
If lead doesn’t reply in 1 hour, follow-up fires. Then 24h. Then 3d. Cold leads get nudged warm.
Every booked job traced to the source — keyword, ad, page, referral. No more guessing what works.
The exact scenarios operators describe to us on the demo call — and what changes once the system is running.
Form fill at 11 PM. Sales rep sees it at 8 AM. By 8:01 AM the lead has filled out four other solar forms.
Form fill at 11 PM → SMS + email at 11:00:42 PM. Calendar link sent. Consult booked before they fill out a second form.
$85 CPL. Half the leads never get reached because by the time the rep calls, they’ve gone with someone else.
Auto-text fires the moment the form submits. ~80% reply rate. Rep walks into a warm conversation, not a callback game.
Friend of a customer texts the office number. Sits in a thread for 2 hours. Customer calls a different plumber.
Auto-reply within seconds. Crew sees the thread on the mobile app, takes it from there. Booked same day.
Median is around 47 seconds across our accounts — measured from form submit timestamp to first SMS delivery timestamp. Worst case under heavy load is ~90 seconds.
The opposite — research from InsideSales and Harvard Business Review consistently shows that response time under 5 minutes increases conversion 9× vs. 30 minutes. Customers expect modern speed.
Yes — we can wire to any form that supports webhooks (most do), or replace the form entirely with our hosted version. Setup happens during the 48-hour activation.