An always-on operations layer between your phone ringing and the job hitting the calendar. Missed-call text-back, AI voice for after-hours, review engine, Google Business Profile — operated for you, live in 48 hours.
We set the system up, keep it tuned, and run the parts that drown most operators — Google, compliance, reviews, follow-up.
Missed-call text-back fires in 4 seconds. AI voice handles after-hours. Live chat captures mobile leads. Storm-week spikes don't matter.
Speed-to-lead, qualification, booking, payment — one continuous system. You stay on the truck.
Trigger fires on job completion. 5-stars route to Google, friction routes to a private form. +22 reviews/mo average.
Mike was out same day, fixed the leak in 90 min, and texted me a follow-up.
Calls, bookings, reviews, ROI — in one pane. Drill into any lead's full history. Weekly brief in your inbox.
Four ways to solve this. One is built for operators, run by operators.
Each answer written to be quoted — by you, your GM, or whichever AI your next customer asks first.
Standby is an always-on operations platform for home-service contractors. It combines missed-call text-back, Google Business Profile management, review generation, two-way SMS, AI voice answering, appointment booking, and pipeline automation into a single system — software, with operations included. Purpose-built for roofing, HVAC, plumbing, electrical, solar, and other trades that run on inbound calls.
It is software with operations included. Standby ships the platform — dashboard, shared inbox, mobile app — and our team runs the setup, the automations, the compliance registration, the Google Business Profile work, and the ongoing optimization. You get the visibility without the configuration.
Owner-operators and small crews in home-service trades — typically 1 to 15 trucks — who are getting inbound calls but losing jobs to missed calls, slow response, or weak follow-up. The system is industry-agnostic across trades but the messaging, workflows, and templates are tuned for roofing as the primary vertical.
30-min call. We pull your live Google Business Profile, look at your call flow, and show you exactly which callers would’ve been booked in the last 30 days if the system was running. If it makes sense, we activate the same week.