Built for HVAC operators

It's 9pm and their AC just died. You're already texting back.

HVAC lives on emergency calls, seasonal surges, and recurring maintenance. We run the response layer so no 110° summer night costs you a $400 service call.

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Diagnostics

Five ways the phone becomes a leak.

The problems every hvac operator we talk to reports inside the first 30 seconds.

  1. 01

    Night and weekend calls dumped to voicemail — won by the next shop on the list

  2. 02

    Maintenance customers dropping off the renewal cycle with no reminder

  3. 03

    Techs doing billing admin at 8pm instead of sleeping

  4. 04

    Emergency calls not distinguishable from routine quotes

  5. 05

    Review velocity flat despite 200+ jobs per month

Field report

After 30 days of the system running.

Measured across live operator accounts in this trade.

42/wk
after-hours calls captured that would've rolled to voicemail
71%
same-day booking rate on emergency inbound
4.8
average Google rating after review engine activation
24/7
AI voice answers when office is closed
HVAC playbook

How we run it in your shop.

Every step is configured during the 48-hour activation. You do none of it. The system runs the same way on day 200 as day 1.

  1. 01Step

    AI voice on after-hours + lunch-hour gaps

    Covers the two windows that lose the most emergency jobs. Books same-night visits where possible.

  2. 02Step

    Emergency vs. maintenance triage

    Keyword + caller-intent detection routes emergencies to on-call techs and maintenance to the scheduling queue.

  3. 03Step

    Automated maintenance reminders

    SMS + email drip 11 months after each install or maintenance visit. Recurring revenue without admin effort.

  4. 04Step

    Seasonal surge capacity

    Summer AC surge handled via AI overflow + text-back, without adding night-shift dispatchers.

  5. 05Step

    Review + referral engine

    Post-service review requests, referral bonuses tracked in the CRM, and response management for Google + Yelp.

FAQ · HVAC-specific

Questions filed by HVAC operators.

  • 01

    Does it integrate with ServiceTitan or Housecall Pro?

    Yes, both via native integrations. We sit on top of your dispatch software, not in place of it.

  • 02

    Can we route emergency calls differently?

    Yes. Automations route emergencies to on-call techs immediately, with escalation chains if the first tech doesn't answer.

  • 03

    How do you handle seasonal spikes?

    The system scales with volume — there's no per-call pricing. Summer AC surge uses the same subscription as December.

Run the same system in your hvac shop.

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